SynreVoice

SynreVoice

ERAC has finalized an agreement with SynreVoice Technologies Inc that will provide members with access to discounted pricing on the SynreVoice SchoolConnectsWeb, an ASP web-hosted version of the company's popular communications system.

Summary

Some version of SynreVoice is used in more than 33 BC school districts. Traditionally schools and districts have used the SynreVoice stand-alone, on-site system that was maintained by the school or district. SynreVoice now has a web-based ASP product called SchoolConnectsWeb that is hosted by SynreVoice and is a much more robust system. All data that is stored on the SynreVoice servers is housed in Canada and meets FOI/POP regulations.

The agreement between ERAC and SynreVoice will focus on the SchoolConnectsWeb service but will also allow preferred pricing for the traditional onsite SchoolConnects system.

Pricing

ERAC District Contacts should login to the members' side of ERAC's website to see details of this agreement.

Details

The server for the SchoolConnectsWeb version will be housed in Canada. It should also be noted that SynreVoice is a Canadian-owned company.

ERAC members will have access to a helpdesk, open from 8am - 6pm EST (Monday to Friday); outside of these hours, support (for help sending urgent messages) is available 24/7 (support staff are on pagers). School districts with active SchoolConnectsWeb subscriptions or support/maintenance contracts have unlimited 24/7 access to the help desk.

Remote training sessions are offered as part of the initial implementation. School customers will receive one remote training session, and district customers can receive up to three sessions: one for administrators, one for attendance and one for general notices. The system also has extensive built-in help (videos, manuals, etc).

Schools or districts that are interested in purchasing the onsite version should contact SynreVoice for current pricing structures and discounts. There is a 5-per-cent discount that will be offered to ERAC members.

If prices offered within BC decrease, ERAC members will enjoy the benefit of those decreases. If prices within BC increase, ERAC and its member educational institutions will be protected from those increases by this agreement.

Ordering Info

To purchase SynreVoice products, ERAC members should contact the company directly. ERAC will not aggregate or process orders. There is no minimum number of orders required. Both ERAC district and associate (independent schools) members may purchase SynreVoice products as part of this agreement.

Contact

ERAC members who wish to purchase SynreVoice products should contact Michael Goulet, Vice President Sales, SynreVoice Technologies Inc at: michael.goulet@synrevoice.com or by telephone at 800-450-5450 x638.

Where Can I Get More Information?

For further information about this agreement please contact ERAC at 604-713-5920 or by email at info@bcerac.ca.